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What is my POP server?
Your POP server is yourdomain.com or you can use the given
IP address.
I am unable to send E-mail?
In order to send email through our servers you must authorize
yourself to do so. To do this you must checking incoming email
first. If you are using Outlook or Outlook Express you can
go to Tools > Accounts... > Mail (tab at the top of
the new window > Double click on the email account you
set up > Click on Servers (tab at the top of the new window)
> put a check in the box that says "My server requires
authentication.
If this does not work it is possible that your ISP is blocking
outside email servers so that you must use their outgoing
email servers. This is done by the ISP in an error to block
SPAM. MindSpring and AT&T are known to be some ISPs which
do this. If your ISP does block outgoing email servers you
can use the Web Mail feature in your Control Panel to send/receive
email.
How do I add E-Mail accounts?
You can create email accounts through your control panel.
Go to the mail section. In that section there is a function
called add accounts. Use this function to create new POP3
accounts.
I forgot a password to an E-mail account.
If you forgot a password to a regular E-mail account you can
log into your control panel and go to the Mail Section and
click your email id.. There is a feature to change the password
on the email account.
What E-Mail program should I use?
As long as your E-Mail program supports POP3 it should work
with our system. If using Windows, we suggest Outlook or Outlook
Express.
What is your policy on SPAM?
We does not allow customers to send out UCE or SPAM. We have
a zero tolerance policy on SPAM. If you have received SPAM
or UCE from our mail server, please forward to abuse@poweredhosting.com
What is the default E-Mail account?
The default email account, or catch-all accounts, is the E-Mail
account which all email to your domain name will route to
unless there is a previously created E-Mail account. By default
the account is set to your default username. This can be changed
in the Control Panel.
I am unable to use Netscape for Email.
If you are using Netscape as your email client there is one
change you must make in your username. Most email usernames
are in the form of email@domain.com. However, if you are using
Netscape you need to change this to email@domain.com
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